I feel really behind this year and think I will blame the five fewer days between Thanksgiving and Christmas that I've been talking about all season long. After all, it can't be because I've procrastinated or been too busy with other holiday festivities to get my act together. That doesn't sound like me at all!
So it's the day before Christmas Eve and I've spent nearly all of my waking hours finishing up my shopping and wrapping presents. All was going along quite swimmingly until I opened a box of gifts I had ordered and had shipped to my parents. I do this on occasion when I buy online because if it's going to be given in Illinois I might as well not schlep it here from Virginia.
In the box were three items...instead of four. I hurriedly looked for my shipping label, thinking perhaps the gift was coming in a separate order that was on its way--after all, they promised delivery by Christmas. Instead, I found a note saying something like this: "the item that you ordered is currently out of stock and will be shipped when available." Great.
Now look, if you have a few things that are back ordered because there's been a huge surge in demand, fine. And if you can't get your act together enough to have any real-time inventory system on your website so that I couldn't have ordered it in the first place, I understand that too. But at least send me an email instead of just telling me when I get the rest of the order. Don't make me wait until two days before Christmas to learn that I'm even more behind than I thought!
Fortunately, it's a really small gift and somewhat easy to recreate. (And it was from Stupid.com--the irony is not lost on me.) But it's no wonder why people go crazy at this time of year. Even if you think you're in good shape, you're not.
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