I have three words for Sprint, which decided to disconnect 1,000 customers for being unreasonable: good for you. These current subscribers called an average of 25 times per MONTH for something, which takes up valuable time of the customer service people who just might need to help other people (imagine that!).
Chad and I were at Goodwill over the weekend dropping off some clothes and in line at the store was this woman (holding a little dog) loudly complaining that she was overcharged. The clerk went through every single line-item of a very long receipt and after about 15 minutes she ended up calling over the manager. I think her total was like $19 for about 50 things. Meanwhile, there happened to be about five people in line behind this terrible woman who just wanted to pay! Now look, if she truly did get overcharged, then of course she should draw attention to it. But clearly she didn't. So if she wasn't willing to pay her total, then she should have taken herself and her little dog and gone somewhere else.
Some people are just too high-maintenance and if I were a company, I'd say good riddance too. Just because you're a business doesn't mean that you are required to let people take advantage of you.
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